If you think of something not covered in our frequently asked questions below, give us a shout at (404) 777- 7762.

I Love SMB is the perfect account for freelancers, business owners and their employees. The freelancer or the business owner may download our App, register within minutes, and have an account opened in real time with a virtual card to start banking.

The company must provide the employer identification number (EIN), specific information about the company, and proof of address. For an additional level of security, we’re also checking the identity of the authorized signer.

The I Love SMB debit card comes equipped with features like enhanced ID Theft Protection and expense management. In addition, you will earn some great rewards with your card.

I Love SMB is not a prepaid account. It is a bank account where you can deposit to and withdraw from immediately, on-demand and manage all the operations of your company. As a checking account, you will have access to many features such as early wages, Buy Now Pay Later (BNPL) and more.

Your I Love SMB card is a debit card and you can use it anywhere Mastercard® is accepted domestically.

You may be issued a real-time virtual card that you can start using right away and add to your digital wallet. You will receive your plastic card within a few days.

You can use the I Love SMB debit card anywhere Mastercard® is accepted domestically.

Yes, you can use your card at over 60,000 ATMs in the USA as a part of the Accel or MoneyPass® Network. If your ATM displays the Mention Accel or MoneyPass, your transaction will be free. If not, you may be charged a fee.

You can find the closest Accel ATM through this link https://www.accelnetwork.com/accel-atm-cash-locator.html

You can find the closest MoneyPass ATM through this link https://www.moneypass.com/atm-locator.html

Apple or Google Pay digital wallet.

Log into the App, click card settings on the top and click block card. It’s that easy! You can immediately request a replacement card after blocking the card. This will terminate the existing card and you will receive a new card.

The best way for our users to reach us is through I Love SMB app, or by emailing us directly: customers@ilovesmb.com

Yes! The deposits are insured up to $250,000 of pass-through deposit insurance coverage from the FDIC through our issuing bank- Sterling National Bank in accordance with FDIC standards. You can visit www.FDIC.gov for more information.

Download the I Love SMB App in the App Store or Google Play today.